Zlatan Fazlagić, President & CEO
Zlatan is a thought leader with the innate ability to get down to the essence of what a business’ goals are and how to strategically achieve them. Passionate about starting with targets, goal setting, and providing measurable results, Zlatan’s insight and experience make him an asset to every company, industry, and brand he works with.
Rachel Mielke, Head Strategist
Rachel Mielke, founder & CEO of Hillberg & Berk, has built one of the most successful companies in the Canadian luxury jewellery industry to date. H&B’s unmistakable designs have been spotted on red carpets and VIPs, and the brand’s signature aesthetic has brought a breath of fresh air to Canadian jewellery design.
Joanne Shivak, General Manager
Joanne brings over 20-years of experience in communications, advertising and other related fields. Establishing process and executing company goals are her main focus, while her passion is mentoring internal teams and fostering client relationships. Joanne is up for any challenge. Favourite slogan? Nike’s “Just do it”.
Heather Zimmer, Office Manager
Heather keeps the office running smoothly and efficiently and puts procedures in place to confirm targets are met. She is the right-hand woman to Zlatan, and ensures that Look runs like a well-oiled machine. She was born to do this job and loves the work, the staff, and the clients
Bev Betteridge, CFO
Bev is responsible for setting all of the financial and non-financial objectives for the organization, and creating strategies to achieve them. She guides the executive in changing and shaping the organization’s behaviours to achieve optimal results. She has used her experience to develop effective processes, routinely mentoring staff on client relationships.
Alison Adam, Account Executive
Alison offers clients the best customer service in the industry – building rapport and empowering them to revolutionize their organizations. Alison is inventive, with a knack for envisioning campaign ideas and new product development concepts. She can envision the big picture for your business, and has the tenacity to see it through.
Gregory Moore, Marketing Executive
Gregory is responsible for account management, sales, and internal marketing at Look. He offers his clients world-class solutions from an integrated work environment, to the benefits of teamwork and cohesion. Willing to learn, and fast at what he does, Gregory refuses to be confined to circumstances.
Joel Rathgaber, Interactive Director
Joel is responsible for the efficient management and delivery of interactive services from website creation to management and support. He ensures that Look finds and implements the solutions that address, meet and exceed clients’ needs and expectations, finding new ways to put technology to work for them.
Katie Osborne, Marketing Executive
Katie is a dynamo: organized and efficient. She manages her clients, projects and day-to-day tasks, ensuring that they are done on time and on budget. A wealth of knowledge and efficiency at her fingertips, Katie is the “middleman” between clients and the team at Look.
Stephanie Schmidt, Art Director
Stephanie is a talented designer who develops visual answers for clients looking to solve problems in a unique, sharp, and sophisticated manner. Her tenacity pushes her work to excellence, as she works efficiently to meet deadlines. Stephanie brings enthusiasm, energy and precision to her work at Look.
Dustin George, Art Director
Dustin is a master problem-solver. He pays meticulous attention to details and invests energy in the elements that elevate the work of the companies in his portfolio. He has experience designing everything from gravestones and magazine layouts, right down to intricate brochures and other sales and marketing tools. “Good enough” is not in Dustin's vocabulary.
Ryan Gee, Project Manager
Ryan is a passionate, creative, Account Manager at Look. He works with the interactive team to ensure well-researched, well-written websites are executed in a timely fashion following SEO best practices. He thrives in relationship management, building rapport and relationships. Ryan keeps the interactive team functioning like a well-oiled machine.
Kara Muehmel, Administrative Assistant
Kara is a dynamic, bold, diligent and efficient professional who always strives for excellence. She supports Heather Zimmer, and the rest of the Look team, with the administrative and reception duties. Kara has the innate ability to prioritize and compartmentalize her work, keeping herself and the office organized - finding calm in chaos.
Dylan Henderson, Interactive Developer
Dylan is our coding ninja. He is brilliant at building both websites and applications to service and meet the client's needs. He does quality work quickly, creating responsive sites, which run on the latest web browsers and devices. He is proficient in the latest technologies to tailor to the client's needs and their user's expectations.
Cari Grindley, Production Artist
Cari is a Photoshop wizard. With her extreme attention to detail, she has developed a knack to get the most out of every graphic and image. Originally from San Francisco, California Cari brings a different perspective to all of the projects she works on.
Luke Towers, Interactive Developer
Luke is our programming samurai. He graduated at the age of 16 and has been working in web development since. Luke is passionate about building powerful applications that focus on user experience. He is also our resident pilot, holding both a Private Pilot and a Glider Pilot license while working on his Commercial Pilot license.
Erin Thorhaug, Graphic Designer
Erin is our resident stand-up comedian with self-described bad knees and weak ankles. She’s a pro graphic designer, having studied Visual Communications at Medicine Hat College. Erin has a hand in producing great work with every client at Look, and is currently propelling us forward with her novel ideas.
Candace Ippolito, Account Director, New Business
With a background unlike anything we have seen before, she brings with her a host of knowledge from the agriculture sector, not to mention some incredible business skills. You might see her in cowboy boots at Agribition or in a power suit in a board meeting, but it doesn’t really matter: you’ll get a candid, no-nonsense, business executive who is committed to making your business, and Look’s, better.